PRIVACY POLICY
EFFECTIVE DATE: JULY 6TH, 2026
Rising Sun Pet Sitting Inc. ("Rising Sun Dog Walking," "we," "us," or "our") values the trust our clients place in us not only with their beloved pets, but also with their personal information and access to their homes. We are committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, protect, and share information when you visit risingsundogwalking.com, contact us, or use our services.
This Privacy Policy applies to visitors and clients throughout the United States and reflects our commitment to safeguarding personal information in accordance with applicable federal and Massachusetts laws, including the Massachusetts Data Security Regulations (201 CMR 17.00).
By using our website, submitting forms, or engaging with our services, you agree to the practices described in this Privacy Policy.
Information Collected
We may collect the following information:
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Name
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Email address
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Phone number
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Mailing or billing address
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Payment information (processed securely through trusted third-party providers)
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Pet information voluntarily provided by you
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Information submitted through contact forms, service requests, surveys, or our client portal
Sensitive Information
Because we provide in-home pet care services, you may provide information such as:
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Pet behavior or medical notes
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Home access information (including lockbox codes, alarm instructions, gate codes, or entry preferences)
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Emergency contact information
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Veterinary information necessary for your pet's care
We use this information only to provide the services you request and to help ensure the safety and well-being of your pets. We do not use sensitive information for unrelated purposes without your consent.
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited and links clicked
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Referral sources
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Cookies and similar technologies
Cookies and Analytics
Our website may use cookies, pixels, tags, and similar technologies to:
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Improve your browsing experience
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Remember your preferences
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Measure website traffic and performance
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Improve our website and services
We may also use website analytics tools, such as Google Analytics, to better understand how visitors use our website. You may adjust your browser settings to manage or disable cookies.
How We Use Your Information
We may use your information to:
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Provide dog walking, pet sitting, and other pet care services
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Schedule meet-and-greets and appointments
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Respond to inquiries and customer service requests
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Send appointment confirmations and visit updates
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Manage your client account
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Process payments through trusted payment providers such as Stripe
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Maintain business records
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Improve our services
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Meet legal, tax, or regulatory obligations
We Do Not Sell Your Information
We do not sell your personal information. We do not use sensitive information for targeted advertising.
How We Share Information
We may share information only as necessary with trusted service providers who help us operate our business, including:
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Time To Pet for scheduling, visit reports, and client portal services
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Stripe for secure payment processing
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Employees who require access to provide scheduled services
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Government agencies or legal authorities when required by law or when necessary to protect our legal rights or the safety of our clients, employees, pets, or others
We share only the information necessary for these purposes and work with reputable service providers that maintain appropriate safeguards to protect personal information.
Protecting Your Information
Protecting your information is important to us.
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
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Secure access controls
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Limiting access to authorized personnel
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Encryption of personal information where appropriate
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Regular monitoring of our systems
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Secure disposal of information when it is no longer needed
While no method of transmitting or storing information is completely secure, we continually work to maintain appropriate safeguards to protect the information entrusted to us.
Data Security Incidents
If we become aware of a security incident involving personal information, we will investigate promptly and, where required by applicable law, notify affected individuals and appropriate authorities in accordance with applicable laws.
Data Retention
We retain personal information only as long as necessary to:
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Provide requested services
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Maintain accurate business records
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Comply with legal, tax, and regulatory obligations
When personal information is no longer required, it is securely deleted or otherwise disposed of in accordance with our record retention practices.
Your Privacy Choices
You may request access to, correction of, or deletion of the personal information we maintain about you, subject to applicable legal, business, and recordkeeping requirements.
To submit a privacy-related request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy.. Any changes will be posted on this page along with a revised Effective Date. Your continued use of our website after any changes become effective constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Rising Sun Pet Sitting Inc.
Website: risingsundogwalking.com
Email: risingsundogwalking@gmail.com
Phone: 508-277-1235